> For the complete documentation index, see [llms.txt](https://docs.moneycollect.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.moneycollect.com/docs/business-operation/moneycollect-dashboard/mobile-apps.md).

# Mobile apps

MoneyCollect offers free mobile applications for both **iPhone** and **Android devices** to allow you to access your [MoneyCollect Dashboard](https://portal.moneycollect.com/login). The same with web Dashboard, mobile dashboard app also is a feature-rich user interface for you to operate and configure your MoneyCollect account.

![](/files/L5nsp6aPq1qlLwQvxtNx)

:bulb:[Download android app from Google Play](https://play.google.com/store/apps/details?id=com.portal.newmerchantmanager)

:bulb:[Download iOS app from Apple Store](https://apps.apple.com/cn/app/id1619727096)

### Features of the app

{% hint style="success" %}
MoneyCollect users can login from web browser and mobile apps at the same time.
{% endhint %}

1. Mobile app users can view <mark style="color:purple;">`payments`</mark> as well as the status of a payment (uncaptured,cancelled, failed, succeeded, refunded, incomplete).
2. MoneyCollect mobile apps also support users to<mark style="color:purple;">`(partially)Refund`</mark> and<mark style="color:purple;">`Accept disputes`</mark>.
3. Mobile app users can view their <mark style="color:purple;">`balances`</mark> and <mark style="color:purple;">`payouts`</mark>.
4. The <mark style="color:purple;">`home`</mark>page of MoneyCollect mobile app provides useful at-a-glance information about the activity on your account, including your today's gross volume, balances in different currencies, and more.

<div align="center"><img src="/files/u3u8Ess7rtf3w4X8hdzm" alt="Home"> <img src="/files/WuXmebGgp5jxithTkCCD" alt="Payments"> <img src="/files/V2aQL7ZoAyXSzk75Omqf" alt="Balance"> <img src="/files/u723TDEkFfMbmrJ08mj5" alt="Dispute"> <img src="/files/3PFjvmWFlC5tAuJ59ehY" alt="Settings"> <img src="/files/V5sU0k0gYNU8woQR9SmH" alt="Login"></div>

### Limitations of the app

1. Mobile app users cannot use test mode or view test data.
2. Cannot view several pages from MoneyCollect apps, such as <mark style="color:purple;">`Reports`</mark>, <mark style="color:purple;">`Customer`</mark> and <mark style="color:purple;">`Developer`</mark><mark style="color:purple;">.</mark>
3. So far, MoneyCollect mobile apps don't support users to <mark style="color:purple;">`Search`</mark>.

### FAQs

{% hint style="info" %}
When you encounter issues related to MoneyCollect apps, you should ensure you have the latest version of the app installed on your device.
{% endhint %}

**I can’t create refunds or view payouts & disputes in the MoneyCollect dashboard mobile app.**

It’s likely that you don’t have the right permissions to do so. You’ll need to get in touch with the administrator of your account to update your role.


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